Help

Tickets and waivers

Unifi is where you find the events. RSVPs, tickets and waivers run through our ticketing partners, like Posh and SweatPals. Our support team can help with refunds and waivers too

01

Read the event

Check the description, guidelines and refund terms before you RSVP

02

Hit RSVP

You will go to the event’s page on Posh, SweatPals or the platform listed

03

Finish there

Sign the waiver and get your ticket and confirmation

Not all tickets are refundable

Every event lists its own refund terms. Please read the event description and guidelines before you buy.

Common questions

Which platforms do you use

Mostly Posh. Some fitness events use SweatPals. Each event’s RSVP button takes you to the right one.

Can I get a refund

It depends on the event. Not all tickets are refundable. Check the refund terms in the event description first. If your event allows refunds, or something went wrong, contact support and we will help.

Why do I need to sign a waiver

Runs, workouts and other fitness events are physical activities. The waiver is part of the RSVP. Questions about a waiver? Contact support.

I did not get my confirmation

Check your spam folder, then log in to the platform you RSVP’d on. Still missing? Contact support.

An event changed. Where are the latest details

The event’s ticketing page always has the final time, place and price.

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